Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Batley | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Batley is a GPhC registered online pharmacy weight loss clinic serving patients in Batley, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

We are the data controller for all personal information collected through our pharmacy services. As a registered pharmacy (GPhC No. 9012511), we operate under strict professional and legal obligations to safeguard patient information. Our contact details are provided at the end of this policy.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following types of information:

Personal details: Full name, date of birth, address, and contact information
Health information: Medical history, current medications, weight, BMI, and relevant clinical data required to safely prescribe weight loss treatments
Payment information: Billing details processed securely through our payment provider
Technical data: IP address, browser type, device information, and website usage data collected automatically when you visit our site
Communications: Records of any correspondence between you and our pharmacy team

3. How We Use Your Data

We use your personal and health information for the following purposes:

To assess your suitability for weight loss treatments through our pharmacist consultation process
To process and dispense prescriptions safely and accurately
To arrange delivery of approved medications, which typically arrives within 1 working day of pharmacist approval
To communicate with you regarding your treatment, orders, or any clinical concerns
To comply with our legal and professional obligations as a GPhC registered pharmacy
To maintain accurate medical records as required by pharmacy regulations
To improve our website and services through anonymised usage analysis

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and the provision of healthcare services under UK GDPR Article 9.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies are small data files stored on your device. We use essential cookies necessary for the website to function, as well as optional analytics cookies to help us improve our services. You can manage or disable non-essential cookies through your browser settings at any time. Disabling essential cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell your personal data to third parties. We may share your information only in the following limited circumstances:

Healthcare providers: With prescribers or other clinicians involved in your care where clinically necessary
Delivery partners: Your name and delivery address are shared with our courier service solely to fulfil your order
Payment processors: Billing information is shared with our secure payment provider to process transactions
Regulatory bodies: Where we are legally required to disclose information to the GPhC, NHS, or other regulatory authorities
IT and platform providers: Trusted service providers who support our website and systems, bound by strict data processing agreements

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of 8 years in accordance with NHS and pharmacy regulatory guidance, or longer where required by law. Technical and marketing data is held only as long as necessary for its intended purpose.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is transmitted using secure encryption, and access to patient records is strictly controlled and limited to authorised pharmacy staff only.

8. Contact Us

If you have any questions about this privacy policy, wish to exercise your data rights, or have concerns about how we handle your information, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009

Email: info@pharmacyweightloss.co.uk

You also have the right to raise concerns about our data handling practices with the relevant supervisory authority if you are not satisfied with our response.