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Terms of Service

Last updated: 22 July 2026

Terms of Service – Pharmacy Weight Loss Batley

Pharmacy Weight Loss Batley | GPhC Registration No. 9012511 | Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Batley is a GPhC-registered online pharmacy (GPhC No. 9012511) providing regulated weight loss consultation and prescription services to patients in Batley and the surrounding UK. We operate in full compliance with General Pharmaceutical Council standards and UK medicines legislation.

2. Eligibility

To use our services, you must be aged 18 or over and a resident of the United Kingdom. You must complete our online health questionnaire accurately and honestly. We reserve the right to refuse service to any individual who does not meet clinical eligibility criteria or who provides false or misleading information.

Our weight loss services are not suitable for individuals who are pregnant, breastfeeding, or have certain pre-existing medical conditions. Our prescribers will determine eligibility on a case-by-case basis.

3. Prescriptions

All prescriptions issued through our service are provided by a registered prescriber following a clinical review of your submitted health questionnaire. We do not issue prescriptions on demand. The prescriber's decision is final and clinical.

Prescriptions are valid for use only with Pharmacy Weight Loss Batley unless otherwise stated. You must inform us of any changes to your health, medication, or circumstances that may affect your suitability for treatment. Failure to do so may put your health at risk and may constitute a breach of these terms.

4. Payment

Payment is required in full at the time of ordering. We accept major debit and credit cards and other payment methods shown at checkout. All transactions are processed securely. Prices include VAT where applicable and are displayed clearly before you confirm your order.

We reserve the right to amend our pricing at any time. Any changes will not affect orders already confirmed and paid.

5. Delivery

Once your order has been reviewed and approved by our pharmacist, your medication will be dispatched within 1 working day. Delivery is made via a tracked service to your registered UK address. We cannot be held responsible for delays caused by courier services, incorrect address details provided by the customer, or circumstances beyond our control.

Medications will be packaged discreetly. Please ensure someone is available to receive the parcel or that a safe delivery arrangement is in place.

6. Cancellations and Refunds

You may cancel your order before it has been approved by the pharmacist and dispatched. To request a cancellation, contact us as soon as possible at the details provided on our website.

Once a prescription has been dispensed and dispatched, we are unable to accept returns or issue refunds due to the nature of pharmaceutical products and patient safety regulations. If you receive a damaged, incorrect, or missing item, please contact us within 48 hours of delivery and we will investigate and resolve the matter promptly.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. Our services do not replace your regular GP or healthcare provider. If you experience any adverse effects or have concerns about your treatment, you should seek immediate medical attention and inform us as soon as possible.

We are not liable for any harm arising from the use of our services where you have provided inaccurate health information or failed to follow the instructions provided with your medication.

8. Privacy and Data

We process your personal and health data in accordance with UK GDPR and our Privacy Policy. We aim to respond to all data-related enquiries within 48 hours. Your information is used solely to provide and improve your care and will not be sold to third parties.

9. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact Pharmacy Weight Loss Batley through the contact details available on our website. We are committed to resolving any concerns promptly and professionally.